Yes, you can purchase replacement parts for our vacuum cleaner. We offer a range of spare parts including filters, brushes, belts, and other accessories. Simply visit our website or contact customer support to find the parts you need. If you’re unsure which part is required, our team is happy to assist you in selecting the right replacement.

The cleaning and maintenance process is detailed in the user manual provided with your vacuum cleaner. Be sure to follow the recommended guidelines for emptying the dustbin, cleaning or replacing filters, and checking for blockages. If you need a replacement manual, please visit our website or contact our support team.

Yes, our vacuum cleaners are designed to be safe and effective on a variety of floor types, including carpet, hardwood, tile, and vinyl. Many models come with adjustable settings to ensure optimal suction and protection for delicate surfaces. For specific floor recommendations, refer to the user manual or contact our customer support team for guidance on the best model for your home.

Yes, our vacuum cleaners come with a variety of useful accessories, depending on the model. These may include crevice tools, upholstery brushes, dusting brushes, and extension hoses to enhance your cleaning experience. For a full list of included accessories, please check the product details or refer to the user manual. Additional accessories can also be purchased separately.

Yes, our vacuum cleaners come with a warranty to ensure your peace of mind. The length and terms of the warranty may vary by model. Please refer to the user manual or product page for specific details. If you need assistance or have any questions regarding the warranty, our customer support team is here to help.

We want you to be fully satisfied with your AeroGlide purchase. For detailed information on our return and exchange policy, please visit the link below:

Return & Exchange Policy

If you have any questions or need assistance, feel free to reach out to our customer support team.

You can change your order before it has been shipped! If you need to make any adjustments, please contact our customer support team as soon as possible, and we’ll help you modify your order before it’s dispatched.

If you've received a faulty product, we’re here to help. Please contact our customer support team with your order details, and we’ll guide you through the return process. For more information, you can also refer to our Return & Exchange Policy. We're committed to resolving any issues quickly and efficiently.

Once your order has been shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your order through the courier’s website. If you have any issues or need further assistance, feel free to contact our customer support team.

Currently, we do not offer international shipping. We only ship within Australia. If you’re located outside of Australia, please check back in the future for any updates regarding our shipping options.

Delivery times vary depending on your location. Typically, orders within Australia are delivered within 3-7 business days. Once your order has been dispatched, you’ll receive a tracking number to monitor its progress. For more specific delivery estimates, please refer to the checkout page or contact our customer support team.

Yes, we offer free shipping on select orders or during special promotions. For more details, please check the checkout page or keep an eye out for our latest offers.

You can contact our customer support team by emailing us at info@aeroglide.com.au or by filling out the contact form on our website. We're here to assist you with any inquiries or issues you may have!